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If touch isn't working, follow the steps below to troubleshoot: Touch isn't working on all screens Make sure there's a...
February 5th, 2021 716 views 0 likes
If there is no projected image appearing on your touch panel screen, make sure the HDMI cable is securely connected...
February 5th, 2021 518 views 0 likes
1:46 Changing the control module should only be completed by a trained technician. Remove the cover panels on the touch...
February 5th, 2021 682 views 0 likes
USB problems can often be resolved by rebooting the PC. If this does not resolve the issue, then the Control...
February 5th, 2021 502 views 0 likes
If your image is flickering there's a chance your HDMI cable is faulty. Make sure it complies with our HDMI...
February 5th, 2021 528 views 0 likes
Videos embedded in Microsoft™ PowerPoint slides using Microsoft Office 365 Professional Plus Edition may cause a Nureva Wall video sync...
February 5th, 2021 805 views 0 likes
If the touch on your touch panel is off or inaccurate, follow the steps below. Recalibate touch using Room Manager's...
February 5th, 2021 563 views 0 likes
If your Nureva Room Manager is showing an alert saying "Wall system error due to sleep mode," the sleep settings...
February 5th, 2021 680 views 0 likes
If your projected image is landing a few inches off after installation, try the following troubleshooting steps. Align using the...
February 5th, 2021 519 views 0 likes
All projectors have some tolerance for "optical vertical offset" where the image will land differently than another projector. Therefore, when...
February 5th, 2021 559 views 0 likes
In order to comply with the industry standby low-power consumption requirements (regulatory ErP Lot 26 Tier 3), the WM408i projector...
February 5th, 2021 646 views 0 likes
2:17 Keep in mind, this procedure should only be attempted by a trained technician. Turn off your projector Remove both...
February 5th, 2021 557 views 0 likes
When you're setting up your Nureva Wall dual system, make sure you perform System matching, Image alignment and Touch calibration...
February 5th, 2021 509 views 0 likes
Focus slider Adjust the blurriness of the image by sliding the focus slider on top of the projector.
February 5th, 2021 569 views 0 likes
This issue is usually caused if the Nureva Wall service has crashed. Open your Windows® task manager Go to the...
February 5th, 2021 511 views 0 likes