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If touch isn't working, follow the steps below to troubleshoot: Touch isn't working on all screens Make sure there's a...
February 5th, 2021 941 views 0 likes
If there is no projected image appearing on your touch panel screen, make sure the HDMI cable is securely connected...
February 5th, 2021 709 views 0 likes
1:46 Changing the control module should only be completed by a trained technician. Remove the cover panels on the touch...
February 5th, 2021 907 views 0 likes
USB problems can often be resolved by rebooting the PC. If this does not resolve the issue, then the Control...
February 5th, 2021 666 views 0 likes
If your image is flickering there's a chance your HDMI cable is faulty. Make sure it complies with our HDMI...
February 5th, 2021 701 views 0 likes
Videos embedded in Microsoft™ PowerPoint slides using Microsoft Office 365 Professional Plus Edition may cause a Nureva Wall video sync...
February 5th, 2021 1228 views 0 likes
If the touch on your touch panel is off or inaccurate, follow the steps below. Recalibate touch using Room Manager's...
February 5th, 2021 754 views 0 likes
If your Nureva Room Manager is showing an alert saying "Wall system error due to sleep mode," the sleep settings...
February 5th, 2021 869 views 0 likes
If your projected image is landing a few inches off after installation, try the following troubleshooting steps. Align using the...
All projectors have some tolerance for "optical vertical offset" where the image will land differently than another projector. Therefore, when...
February 5th, 2021 745 views 0 likes
In order to comply with the industry standby low-power consumption requirements (regulatory ErP Lot 26 Tier 3), the WM408i projector...
February 5th, 2021 961 views 0 likes
2:17 Keep in mind, this procedure should only be attempted by a trained technician. Turn off your projector Remove both...
February 5th, 2021 758 views 0 likes
When you're setting up your Nureva Wall dual system, make sure you perform System matching, Image alignment and Touch calibration...
Focus slider Adjust the blurriness of the image by sliding the focus slider on top of the projector.
February 5th, 2021 766 views 0 likes
This issue is usually caused if the Nureva Wall service has crashed. Open your Windows® task manager Go to the...
February 5th, 2021 690 views 0 likes