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If touch isn't working, follow the steps below to troubleshoot: Touch isn't working on all screens Make sure there's a...
February 5th, 2021 1566 views 0 likes
If there is no projected image appearing on your touch panel screen, make sure the HDMI cable is securely connected...
February 5th, 2021 1267 views 0 likes
1:46 Changing the control module should only be completed by a trained technician. Remove the cover panels on the touch...
February 5th, 2021 1895 views 0 likes
USB problems can often be resolved by rebooting the PC. If this does not resolve the issue, then the Control...
February 5th, 2021 1201 views 0 likes
If your image is flickering there's a chance your HDMI cable is faulty. Make sure it complies with our HDMI...
February 5th, 2021 1236 views 0 likes
Videos embedded in Microsoft™ PowerPoint slides using Microsoft Office 365 Professional Plus Edition may cause a Nureva Wall video sync...
February 5th, 2021 2340 views 0 likes
If the touch on your touch panel is off or inaccurate, follow the steps below. Recalibate touch using Room Manager's...
February 5th, 2021 1351 views 0 likes
If your Nureva Room Manager is showing an alert saying "Wall system error due to sleep mode," the sleep settings...
February 5th, 2021 1480 views 0 likes
If your projected image is landing a few inches off after installation, try the following troubleshooting steps. Align using the...
February 5th, 2021 1271 views 0 likes
All projectors have some tolerance for "optical vertical offset" where the image will land differently than another projector. Therefore, when...
February 5th, 2021 1308 views 0 likes
In order to comply with the industry standby low-power consumption requirements (regulatory ErP Lot 26 Tier 3), the WM408i projector...
February 5th, 2021 1957 views 0 likes
2:17 Keep in mind, this procedure should only be attempted by a trained technician. Turn off your projector Remove both...
When you're setting up your Nureva Wall dual system, make sure you perform System matching, Image alignment and Touch calibration...
February 5th, 2021 1188 views 0 likes
Focus slider Adjust the blurriness of the image by sliding the focus slider on top of the projector.
February 5th, 2021 1403 views 0 likes
This issue is usually caused if the Nureva Wall service has crashed. Open your Windows® task manager Go to the...
February 5th, 2021 1244 views 0 likes